The questions we're asked most
Pricing, photos, timings and the work we do and don't take on — answered plainly.
Smaller jobs may be subject to a minimum service charge, which covers travel and the first part of the visit. Whatever applies to your job is set out in your quote, so you know the expected price before anything is booked.
Yes, and we would encourage it. Photos are the quickest way for us to understand what is involved, and many jobs can be priced from photos alone without a separate quotation visit. You can attach up to eight photos when you request a quote.
Yes — this is one of the main reasons people get in touch. Add every job to a single request and we will look at what can realistically be completed during one visit, then quote for the list together where that works out better for you.
It depends on the job. Some customers prefer to buy their own fittings, taps or brackets; for other jobs it is easier for us to supply what is needed. We will confirm which applies while quoting so there are no surprises.
Birmingham and selected surrounding areas. Enter your postcode when you request a quote and we will confirm whether your location is covered before anything is arranged.
Submit the quote request form on this website with a description of the job, a few photos and your postcode. We review the information and come back to you with a price using whichever contact method you have chosen.
No. Any date or timescale you tell us is treated as a preference. Appointments are only confirmed once your quote has been reviewed and agreed, and are subject to availability.
Photos do not always show everything — hidden damage, unexpected wall construction or an existing fault can change what is required. If what we find differs significantly from what was described, we will stop, explain the position and agree how to proceed before carrying out any additional work.
No. We do not carry out gas work or boiler work of any kind. Anything involving gas appliances must be carried out by a suitably registered engineer.
No. We do not offer rewiring, consumer unit work, new circuits or major electrical installation. Only selected minor like-for-like replacements are offered, and these are subject to inspection, the suitability of the existing installation and applicable requirements. If the existing installation is not suitable we will tell you rather than proceed.
Accepted payment methods are confirmed with your quote before the work is booked, so you know how and when payment is due in advance.
Tell Woody what needs doing
Send a description, a few photos and your postcode. We'll review it and come back to you with a price — no obligation, nothing booked until you're happy.